System Reliability & Support Specialist Sr. - Core Apps And Payroll Team

PNC Bank

Pittsburgh, PA, US
Base: $45,000.00 – $121,900.00; bonus/equity: ince...
3-5+ years vendor application support experience
Mainframe jcl and ca7 scheduling tools
Workday integration troubleshooting skills
This role involves owning and evolving Workday integrations and related HR/Payroll applications within a complex ecosystem

Job Summary

  • This role involves owning and evolving Workday integrations and related HR/Payroll applications within a complex ecosystem.
  • The position requires active participation in on-call rotations to ensure stability and rapid incident resolution for critical systems.
  • PNC offers comprehensive benefits including medical coverage, 401(k) matching, and up to 25 vacation days depending on career level.

Matching Summary

This role involves owning and evolving Workday integrations and related HR/Payroll applications within a complex ecosystem.

Salary

Base: $45,000.00 – $121,900.00; Bonus/Equity: Incentive eligible based on performance; Benefits: Medical, dental, vision, 401(k) match, pension, stock purchase plans

Skills & Requirements

Must-have

  • 3-5+ years vendor application support experience
  • Mainframe JCL and CA7 scheduling tools
  • Workday integration troubleshooting skills
  • Incident resolution and root cause analysis
  • Agile Scrum/Kanban methodology proficiency
  • Dynatrace and BigPanda monitoring tools
  • ServiceNow ticketing and change management

Nice-to-have

  • Experience with HR business partners as customers
  • Knowledge of ETL issues and maintenance
  • Participation in Year End processing testing
  • Mergers and Acquisitions project support
  • Strong cross-team collaboration abilities

Key Requirements

  • Bachelor's degree or equivalent combination of education and experience
  • 3-5+ years supporting vendor hosted applications
  • No visa sponsorship provided for employment

Work Rights

Not specified

Tailored Resume

Cover Letter