Manager, Course Maintenance

wgu.careers

Salt Lake City, UT, US
Base: $67,900.00 - $112,100.00; bonus/equity: not ...
Hybrid (4 days onsite, 1 day remote)
Team leadership and development
Customer support experience
Data analysis for trend identification
WGU is seeking a Manager of Course Maintenance to lead a team focused on managing product feedback and executing timely content updates for their online programs. The ideal candidate will have experience in customer support, team management, and data analysis, with a strong commitment to enhancing student success

Job Summary

  • WGU is committed to expanding access to higher education through innovative online programs.
  • The Manager of Course Maintenance will lead a team to enhance student success and satisfaction.
  • This position offers a comprehensive benefits package and a supportive work environment.

Matching Summary

Match Score: 85

WGU is seeking a Manager of Course Maintenance to lead a team focused on managing product feedback and executing timely content updates for their online programs. The ideal candidate will have experience in customer support, team management, and data analysis, with a strong commitment to enhancing student success.

Salary

Base: $67,900.00 - $112,100.00; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Team leadership and development
  • Customer support experience
  • Data analysis for trend identification

Nice-to-have

  • Experience with Salesforce
  • Knowledge of higher education systems
  • Ability to manage remote teams

Key Requirements

  • Bachelor’s degree in Business Administration
  • 4 years of professional experience
  • 2 years in customer support

Work Rights

Not specified

Tailored Resume

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