Patient Access Coordinator Ii-otolaryngology-west Penn Hospital

Highmark Health

Pittsburgh, PA, US
Patient scheduling and pre-registration
Verify medical benefits and plan codes
Obtain limited clinical data
This job completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers

Job Summary

  • This job completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers.
  • Assumes clinical and financial risk of the organization when collecting and documenting information on behalf of the patient.
  • Delivers positive patient experience and cooperates with and maintains excellent working relationships with patients, AHN leadership and staff, physician offices and designated external agencies or vendors.

Matching Summary

This job completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers.

Skills & Requirements

Must-have

  • Patient scheduling and pre-registration
  • Verify medical benefits and plan codes
  • Obtain limited clinical data
  • Verify insurance and identify authorization requirements
  • Calculate patient financial responsibilities
  • Deliver positive patient experience
  • Adhere to organizational policies

Nice-to-have

  • Communicate team barriers and issues
  • Assist team members with training
  • Recommend innovative approaches

Key Requirements

  • High school diploma or GED
  • 1-3 months related experience
  • Two years related experience
  • Experience operating a PC and using software applications

Work Rights

Not specified

Tailored Resume

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