Legal Back-office Advisor (english-speaking) - Airline Company

Concentrix

Lisbon, Portugal
On-site
High level of english (b2)
Excellent communication skills
Proactive and self-motivated
Concentrix is seeking a Legal Back-Office Advisor to support customers in resolving legal claims related to airline services. The role requires strong communication skills and a high level of English, with a focus on customer service and operational excellence

Job Summary

  • As a Legal Back-Office Advisor, you will ensure that performance goals are met across all operations and fulfill client expectations related to operational excellence.
  • Your responsibilities include verifying passenger rights, managing legal claims with various actors, and assessing customer claiming foundations.
  • Concentrix offers full-time indefinite contracts, competitive salary, performance bonus, central Lisbon location, and career development programs.

Matching Summary

Match Score: 85

Concentrix is seeking a Legal Back-Office Advisor to support customers in resolving legal claims related to airline services. The role requires strong communication skills and a high level of English, with a focus on customer service and operational excellence.

Skills & Requirements

Must-have

  • high level of English (B2)
  • excellent communication skills
  • proactive and self-motivated

Nice-to-have

  • customer service experience
  • tourism/travel representative experience

Key Requirements

  • high level of English (B2)
  • legally authorized to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter