Itsm Servicenow Discovery Process Owner

AEP

Base: $98,993.00 - $128,688.00; bonus/equity: not ...
Not specified
Servicenow discovery configuration
Itil cmdb management expertise
Csdm framework alignment
AEP is seeking an ITSM ServiceNow Discovery Process Owner with expertise in ITIL, CMDB management, and ServiceNow functionalities. The role involves collaborating with stakeholders, optimizing discovery processes, and ensuring compliance with industry standards while contributing to the company's mission of delivering innovative energy solutions

Job Summary

  • The role involves providing hands-on expertise with integration, data ingestion systems, and process orchestration to support the organization's strategic objectives.
  • Candidates must ensure all discovery scripts adhere to security and compliance standards while aligning outputs with the Common Service Data Model (CSDM).
  • AEP offers a competitive compensation range of $98,993.00 to $128,688.00 along with a comprehensive benefits package supporting employee well-being.

Matching Summary

Match Score: 85

AEP is seeking an ITSM ServiceNow Discovery Process Owner with expertise in ITIL, CMDB management, and ServiceNow functionalities. The role involves collaborating with stakeholders, optimizing discovery processes, and ensuring compliance with industry standards while contributing to the company's mission of delivering innovative energy solutions.

Salary

Base: $98,993.00 - $128,688.00; Bonus/Equity: Not specified; Benefits: Comprehensive package included

Skills & Requirements

Must-have

  • ServiceNow Discovery configuration
  • ITIL CMDB management expertise
  • CSDM framework alignment
  • JavaScript script development
  • ECC Queue troubleshooting

Nice-to-have

  • On-Prem ServiceNow experience
  • Strong leadership skills
  • Process audit development
  • Enterprise-class improvement
  • Technical decision-making

Key Requirements

  • 7 years relevant work experience required
  • 4+ years CMDB experience including ITIL/ITSM
  • Bachelor's degree in computer science or related field
  • Advanced knowledge of ServiceNow CMDB functionality

Work Rights

Not specified

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