Senior Technical Account Manager, Aeco

AUTODESK CONSTRUCTION CLOUD

Base: $76,000 - $136,730; bonus/equity: annual cas...
Not specified, but likely hybrid or flexible based on the nature of the role in customer success.
Aeco industry experience
Autodesk aeco products
Autodesk cloud services
The Senior Technical Account Manager position at Autodesk Construction Cloud seeks a highly motivated technical expert with a strong background in Architecture, Engineering, Construction, and Operations (AECO). The role involves working closely with enterprise customers to enhance their experience with Autodesk products, ensuring technical success and driving customer satisfaction

Job Summary

  • Autodesk Customer Success is looking for highly motivated technical experts to help our customers optimize their product investment and achieve measurable business outcomes.
  • This person will work closely with medium and large enterprise customers worldwide and join the Technical Adoption and Success group within the Customer Technical Success team.
  • The Technical Account Management group owns the customer support experience and is responsible for ensuring customer technical success, driving growth, and customer delight.

Matching Summary

Match Score: 85

The Senior Technical Account Manager position at Autodesk Construction Cloud seeks a highly motivated technical expert with a strong background in Architecture, Engineering, Construction, and Operations (AECO). The role involves working closely with enterprise customers to enhance their experience with Autodesk products, ensuring technical success and driving customer satisfaction.

Salary

Base: $76,000 - $136,730; Bonus/Equity: Annual cash bonuses, stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • AECO industry experience
  • Autodesk AECO products
  • Autodesk cloud services
  • Enterprise client support
  • Technical advisor role
  • Problem management approach

Nice-to-have

  • Strong communication skills
  • Relationship building at all levels
  • Proactive customer engagement
  • Professional development focus
  • High performance rewards

Key Requirements

  • Bachelor's degree or equivalent experience in Architectural, Civil or Construction Engineering
  • Minimum 5 years' experience in using or supporting Autodesk AECO products
  • Minimum 5 years' experience with Autodesk Revit
  • Minimum 5 years' experience with Forma (formerly Autodesk Construction Cloud)
  • Strong analytical skills
  • Expert knowledge in workflows and data exchange
  • Experience in delivering on presentations
  • Able to manage several projects at a time

Work Rights

Not specified

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