Customer Banking Specialist - Crookwell

CommBank

Crookwell, Australia
Part-time onsite (12 hours per week, mon, tue & fri, 9:15 am - 1:15 pm)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a part-time Customer Banking Specialist for its Crookwell branch, focusing on delivering exceptional banking experiences to customers. The role involves assisting customers with their financial needs and providing support with various banking products and services

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Crookwell Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will be joining one of our Multi-Channel Branches, assisting customers face to face and via telephone or other digital channels.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for its Crookwell branch, focusing on delivering exceptional banking experiences to customers. The role involves assisting customers with their financial needs and providing support with various banking products and services.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Problem solve and provide solutions
  • Champion risk-adverse culture

Nice-to-have

  • Financial services experience
  • Retail or hospitality background
  • Articulate financial terms clearly
  • Holistic customer solutions
  • Improve financial wellbeing

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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