Restaurant And Gaming Service Manager

Cineplex Odeon

Calgary, Canada
1-3 years high volume venue management experience
Provincially applicable alcohol service certificate
Experience managing multiple operational departments
The Service Manager is responsible for ensuring policies and standards are followed across all guest-facing and culinary areas to maximize sales and profitability

Job Summary

  • The Service Manager is responsible for ensuring policies and standards are followed across all guest-facing and culinary areas to maximize sales and profitability.
  • This role requires recruiting, training, and coaching venue management while maintaining a culture of hospitality and positive morale.
  • The position involves protecting company assets, managing inventory shrinkage, and ensuring strict adherence to legislative cleanliness and safety standards.

Matching Summary

The Service Manager is responsible for ensuring policies and standards are followed across all guest-facing and culinary areas to maximize sales and profitability.

Skills & Requirements

Must-have

  • 1-3 years high volume venue management experience
  • Provincially applicable alcohol service certificate
  • Experience managing multiple operational departments
  • Ability to work flexible hours including evenings
  • Strong knowledge of health and safety regulations

Nice-to-have

  • Post-secondary education in business or hospitality
  • Demonstrated ability to build bench strength
  • Experience executing groups and events
  • Strong conflict resolution and negotiation skills
  • Proficiency with Microsoft Office Suite

Key Requirements

  • 1-3 years managing high volume restaurant or venue
  • Provincially applicable sell, sale, and handling of alcohol certificate
  • Post-secondary education preferred in business or hospitality

Work Rights

Not specified

Tailored Resume

Cover Letter