This role is responsible for delivering data-driven actionable insights and strategic recommendations that empower Cloud Leaders to drive various programs within Customer Success
Job Summary
This role is responsible for delivering data-driven actionable insights and strategic recommendations that empower Cloud Leaders to drive various programs within Customer Success.
The role requires timely responses to questions raised by senior leaders, sometimes requiring a flexible working approach outside standard hours.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
Matching Summary
This role is responsible for delivering data-driven actionable insights and strategic recommendations that empower Cloud Leaders to drive various programs within Customer Success.
Skills & Requirements
Must-have
writing complex database queries in SQL
expert in Tableau or Power BI
data analysis and interpretation
preparing Exec level stories
presenting data to leadership team
Nice-to-have
team player and junior analyst mentor
assume responsibility for projects
stakeholder management
working with cloud data sources
advanced analytics using python/R
Key Requirements
8+ years experience for Lead role
Bachelors or Masters in Computer Science or related field