Base: $22.50; bonus/equity: not specified; benefit...
On-site
Excellent customer service
Telephone etiquette
Guest check-in and out
Ninety Acres is seeking a part-time Front Office Agent in Newport Beach, CA, who will be responsible for providing exceptional guest service and enhancing the overall guest experience. The ideal candidate should have previous experience in hotel operations and customer service, along with strong communication and basic math skills
Job Summary
The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and maintaining professional relationships with guests to enhance their overall experience.
Job duties include; although are not limited to: Providing excellent customer service and telephone etiquette, and actively aspiring to reach department and property defined goals and objectives.
The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and maintaining professional relationships with guests to enhance their overall experience.
Matching Summary
Match Score: 85
Ninety Acres is seeking a part-time Front Office Agent in Newport Beach, CA, who will be responsible for providing exceptional guest service and enhancing the overall guest experience. The ideal candidate should have previous experience in hotel operations and customer service, along with strong communication and basic math skills.
Salary
Base: $22.50; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
excellent customer service
telephone etiquette
guest check-in and out
record keeping for guest accounts
knowledgeable about hotel services
Nice-to-have
creating unique memories
professional relationships with guests
partnering with department leaders
thinking outside the box
Key Requirements
High School Diploma or equivalent
Bachelor’s Degree preferred
Minimum of two years’ experience in a hotel operations environment
Minimum of two years’ experience in customer service
basic math skills
Ability to communicate clearly and speak, read, write and understand English well
Advanced skills in Word, Excel, PowerPoint, and Outlook