Customer Banking Specialist - Charters Towers - Contract

CommBank

Charters Towers, Queensland, Australia
**
Exceptional customer service
In-depth customer conversations
Financial health checks
** CommBank is seeking a part-time Customer Banking Specialist for a 12-month contract in Charters Towers, Queensland. The role involves delivering exceptional customer service, conducting financial health checks, and supporting clients with various banking needs in a dynamic retail environment. **

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • We are interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 75

** CommBank is seeking a part-time Customer Banking Specialist for a 12-month contract in Charters Towers, Queensland. The role involves delivering exceptional customer service, conducting financial health checks, and supporting clients with various banking needs in a dynamic retail environment. **

Skills & Requirements

Must-have

  • Exceptional customer service
  • In-depth customer conversations
  • Financial Health Checks
  • Promote in-branch technology
  • Problem-solving and effective solutions
  • Risk-adverse culture championing

Nice-to-have

  • Experience in Financial Services
  • Experience in Retail or Hospitality
  • Articulate financial terms clearly
  • Holistic customer solutions
  • Interest in financial wellbeing

Key Requirements

  • Contract role (12 months)
  • Part-time (20 hours per week)
  • Availability for predetermined roster

Work Rights

Not specified

Tailored Resume

Cover Letter