Staff Application Eingineer

Alphawave IP

Toronto, Canada
Fully remote
Customer-facing technical support
Ethernet and pcie serdes ips
Silicon bring up support
Provide first-line customer-facing post-sales support for Ethernet and PCIe serdes IPs, working closely with R&D to satisfy customer applications

Job Summary

  • Provide first-line customer-facing post-sales support for Ethernet and PCIe serdes IPs, working closely with R&D to satisfy customer applications.
  • Offer remote and onsite post-sales silicon bring up support to customers worldwide, developing and maintaining APIs and ATE vectors.
  • Benefit from a flexible work environment, competitive benefits including health and wellness programs, and flexible time off options.

Matching Summary

Provide first-line customer-facing post-sales support for Ethernet and PCIe serdes IPs, working closely with R&D to satisfy customer applications.

Skills & Requirements

Must-have

  • Customer-facing technical support
  • Ethernet and PCIe SerDes IPs
  • Silicon bring up support
  • Lab equipment experience
  • Lab automation software
  • Firmware and low-level programming

Nice-to-have

  • Customer experience improvement
  • Flexible work environment
  • Proactive health management
  • Diversity and inclusion

Key Requirements

  • Bachelor's in CS or EE/CE/Eng Sci or Master's/PhD
  • 10+ years of lab equipment experience
  • 3+ years of Jira, Agile/Scrum, Confluence experience
  • Programming skills in C/C++
  • Scripting skills in Python, Tcl, Perl
  • Experience with PCIe and/or Ethernet SerDes specifications

Work Rights

Not specified

Tailored Resume

Cover Letter