ICON plc is a world-leading healthcare intelligence and clinical research organization committed to advancing clinical research and improving quality of life
Job Summary
ICON plc is a world-leading healthcare intelligence and clinical research organization committed to advancing clinical research and improving quality of life.
The role involves ensuring accurate processing of subject registration, recruiting study subjects via phone screening, scheduling appointments, and maintaining volunteer communications.
ICON offers a comprehensive and competitive total reward package including base pay, variable pay, recognition programs, and a wide range of employee benefits focused on well-being and work-life balance.
Matching Summary
ICON plc is a world-leading healthcare intelligence and clinical research organization committed to advancing clinical research and improving quality of life.
Skills & Requirements
Must-have
subject registration processing
phone screening for eligibility
clinical trial volunteer recruitment
database management and queries
onsite work in Lenexa KS
Nice-to-have
training and mentoring team members
customer service experience
knowledge of drug development process
knowledge of medical terminology
effective communication skills
Key Requirements
High school diploma
2 years of relevant experience
Past customer service experience preferred
Basic ability to read and interpret study protocols