Program Manager, People Operations Strategy

Stripe Treasury

Remote, United States
Not specified; not specified; not specified
Remote
8+ years people operations experience
Central work intake model design
Workforce forecasting and capacity modeling
Stripe Treasury is seeking a Program Manager for People Operations Strategy to lead transformation efforts in operational efficiency and automation within the Global People Operations team. The ideal candidate should have extensive experience in People Operations and service delivery management, particularly in a high-growth environment

Job Summary

  • This role serves as the strategic accelerant to shift Global People Operations toward proactive, automation, and AI-driven service models.
  • The incumbent will design and lead a mandatory centralized 'Front Door' to vet all incoming initiatives for operational feasibility and capacity alignment.
  • Success requires defining requirements for complex case-management ecosystems and utilizing data insights to predict demand across foundational support tiers.

Matching Summary

Match Score: 85

Stripe Treasury is seeking a Program Manager for People Operations Strategy to lead transformation efforts in operational efficiency and automation within the Global People Operations team. The ideal candidate should have extensive experience in People Operations and service delivery management, particularly in a high-growth environment.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 8+ years People Operations experience
  • Central work intake model design
  • Workforce forecasting and capacity modeling
  • AI and RPA requirement definition
  • Data analysis for operational demand

Nice-to-have

  • ITIL Lean Six Sigma certification
  • Advanced Workday Salesforce proficiency
  • Process migration with automation solutions
  • Vendor management in outsourced models
  • Documentation adoption leadership

Key Requirements

  • 8+ years in People Operations or Service Delivery
  • Proven track record of central work intake frameworks
  • Experience leading workforce management or QA infrastructure
  • Strong fluency in AI and RPA ecosystem requirements
  • Exceptional analytical skills for demand forecasting

Work Rights

Not specified

Tailored Resume

Cover Letter