Pc Network Support Technician 1/2--18343

Northrop Grumman

Huntsville, AL, US
Base: $49,100.00 - $81,800.00; bonus/equity: annua...
Fully remote
Troubleshoot computer hardware software
Install configure windows os
Microsoft office suite support
Resolve issues surrounding computer hardware, software, network, and telecommunications systems while demonstrating expertise in customer service and technical knowledge

Job Summary

  • Resolve issues surrounding computer hardware, software, network, and telecommunications systems while demonstrating expertise in customer service and technical knowledge.
  • Record, maintain, and update records in the Incident Management system; perform analysis of problems and assist with corrective action to restore functionality.
  • As a full-time employee of Northrop Grumman, you are eligible for our robust benefits package on day 1 of employment, including: Medical, Dental & Vision coverage 401k Educational Assistance.

Matching Summary

Resolve issues surrounding computer hardware, software, network, and telecommunications systems while demonstrating expertise in customer service and technical knowledge.

Salary

Base: $49,100.00 - $81,800.00; Bonus/Equity: Annual bonuses; Benefits: Medical, Dental, Vision, 401k, PTO

Skills & Requirements

Must-have

  • Troubleshoot computer hardware software
  • Install configure Windows OS
  • Microsoft Office Suite support
  • Customer service expertise
  • Incident Management system usage
  • 24/7 support availability

Nice-to-have

  • Bold new ideas
  • Intellectual curiosity
  • Cognitive diversity
  • Pioneering spirit
  • Remote administration experience

Key Requirements

  • High School diploma or equivalent
  • Eligible for DoD Secret clearance
  • Obtain SAP/SAR clearance
  • Security+ certification or ability to obtain
  • Ability to lift 40 pounds
  • Ability to work after hours/weekends

Work Rights

Must have US citizenship for certain positions

Tailored Resume

Cover Letter