Named Customer Success Manager

Adobe Media and Data Science Research (MDSR) Laboratory

Southern Germany, Germany
Customer success management
Digital marketing
SaaS
We are hiring a Named Customer Success Manager to join our Adobe Customer Experience Orchestration (CXO) team, supporting customers in Southern Germany with a focus on regions near the Swiss border

Job Summary

  • We are hiring a Named Customer Success Manager to join our Adobe Customer Experience Orchestration (CXO) team, supporting customers in Southern Germany with a focus on regions near the Swiss border.
  • In this role, you will serve as a Named Customer Success Manager passionate about helping your accounts achieve their goals for personalization at scale, unifying voices across Adobe for a cohesive plan of action, and quantifying impact along the way.
  • We are on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.

Matching Summary

We are hiring a Named Customer Success Manager to join our Adobe Customer Experience Orchestration (CXO) team, supporting customers in Southern Germany with a focus on regions near the Swiss border.

Skills & Requirements

Must-have

  • Customer Success Management
  • Digital Marketing
  • SaaS
  • Customer Lifecycle Management
  • Executive C-level discussions

Nice-to-have

  • Storytelling
  • Dynamic and fast-paced environments
  • Creative individuals
  • Advocacy and value realization

Key Requirements

  • Bachelor's Degree and/or relevant work experience
  • 10+ years of Customer Success experience
  • Fluent in English and German
  • Flexibility to travel (approx. 30%)

Work Rights

Not specified

Tailored Resume

Cover Letter