Bilingual Relationship Banker (english & Spanish)

MTB (M&T Bank)

Brentwood, New York, United States of America
Base: $25.07 - $41.79 hourly (usd); bonus/equity: ...
Fluent english and spanish communication
Minimum 2 years retail sales experience
Proactive customer outreach and appointment setting
The primary role involves identifying customer needs through proactive outreach to provide basic sales solutions or refer complex needs to specialized teams

Job Summary

  • The primary role involves identifying customer needs through proactive outreach to provide basic sales solutions or refer complex needs to specialized teams.
  • Employees are responsible for managing the branch customer experience, including lobby management, account opening, and maintaining strict compliance with federal SAFE Act requirements.
  • The position requires fluency in both English and Spanish to effectively communicate with a diverse client base and drive business growth through targeted sales interactions.

Matching Summary

The primary role involves identifying customer needs through proactive outreach to provide basic sales solutions or refer complex needs to specialized teams.

Salary

Base: $25.07 - $41.79 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Fluent English and Spanish communication
  • Minimum 2 years retail sales experience
  • Proactive customer outreach and appointment setting
  • Knowledge of fraud prevention and KYC compliance
  • Ability to identify financial needs and sell products

Nice-to-have

  • Notary public license
  • Associates degree in related field
  • Strong time management and prioritization skills
  • Demonstrated ability to work cooperatively with partners
  • Experience with internal audit implementation

Key Requirements

  • High school diploma or GED required
  • 2 years proven retail sales or call center experience
  • 1 year proven proactive sales experience alternative
  • Bilingual proficiency assessment required
  • Federal SAFE Act registration maintenance

Work Rights

Not specified

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