Customer Service Lead

Leominster Animal Hospital

Leominster, MA, US
Competitive pyy; performance bonuses available; be...
Previous supervisory or leadership experience
Strong communication and empathy skills
Experience in customer service roles
The role involves leading a team of Customer Service Representatives to ensure exceptional client experiences at Leominster Animal Hospital

Job Summary

  • The role involves leading a team of Customer Service Representatives to ensure exceptional client experiences at Leominster Animal Hospital.
  • Candidates must be natural leaders capable of mentoring staff while maintaining high standards of compassionate care.
  • The position offers competitive pay, comprehensive benefits including 401(k) matching, and opportunities for professional growth within AmeriVet.

Matching Summary

The role involves leading a team of Customer Service Representatives to ensure exceptional client experiences at Leominster Animal Hospital.

Salary

Competitive pay; Performance bonuses available; Benefits include health, dental, vision, life insurance, and 401(k) matching

Skills & Requirements

Must-have

  • Previous supervisory or leadership experience
  • Strong communication and empathy skills
  • Experience in customer service roles

Nice-to-have

  • Veterinary or medical industry background
  • Ability to thrive in fast-paced environments
  • Passion for animal welfare and client care

Key Requirements

  • Prior experience in supervisory or leadership roles
  • Background in customer service required
  • Veterinary or medical experience is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter