Customer Success Manager, Beats - Amazon - Seattle, Wa

Amazon

Seattle, WA, US
Base: $52,400 - $112,000pyear; bonus/equity: may b...
On-site
3+ years client or vendor facing experience
Bachelor's degree required
Data analysis and excel proficiency
You will work with Amazon's top vendor partners to influence processes and improve the end-customer experience

Job Summary

  • You will work with Amazon's top vendor partners to influence processes and improve the end-customer experience.
  • The role involves providing data-driven strategic insights and ensuring high operational standards for vendors in the BEATS category.
  • Amazon offers a clear path to roles including Senior CSM and emphasizes a supportive team culture focused on continuous improvement.

Matching Summary

You will work with Amazon's top vendor partners to influence processes and improve the end-customer experience.

Salary

Base: $52,400 - $112,000/year; Bonus/Equity: May be provided as part of total compensation package; Benefits: Full range of medical, financial, and other benefits included

Skills & Requirements

Must-have

  • 3+ years client or vendor facing experience
  • Bachelor's Degree required
  • Data analysis and Excel proficiency
  • Experience with Tableau and Salesforce
  • Strong negotiation and relationship management skills

Nice-to-have

  • Master's Degree preferred
  • 5+ years account management experience
  • E-commerce industry background
  • Ability to rapidly adapt to change
  • Inclusive culture contribution

Key Requirements

  • Bachelor's Degree minimum
  • 3+ years professional experience
  • 5+ years related industry experience (preferred)
  • Proficiency in data manipulation tools

Work Rights

Not specified

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