Insurance Call Center Support

DXC Technology UK

Base: $31,800 - $54,600; bonus/equity: not specifi...
Hybrid
2+ years customer service experience
High school diploma or ged equivalent
Strong verbal and written communication skills
The role involves supporting clients with regulated financial and insurance-related services while ensuring timely and accurate responses to inquiries

Job Summary

  • The role involves supporting clients with regulated financial and insurance-related services while ensuring timely and accurate responses to inquiries.
  • Candidates must demonstrate strong attention to detail and the ability to navigate multiple systems efficiently in a metrics-driven environment.
  • DXC offers a comprehensive benefits program including health, dental, vision, life insurance, and a retirement savings plan for full-time hires.

Matching Summary

The role involves supporting clients with regulated financial and insurance-related services while ensuring timely and accurate responses to inquiries.

Salary

Base: $31,800 - $54,600; Bonus/Equity: Not specified; Benefits: Health, dental, vision, life, disability, retirement plan, PTO

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • High school diploma or GED equivalent
  • Strong verbal and written communication skills
  • Ability to manage difficult conversations
  • Fast-paced high-volume call center environment

Nice-to-have

  • Experience in financial services or insurance
  • Familiarity with CRM systems
  • Knowledge of annuities and retirement accounts
  • Process improvement mindset
  • Team collaboration skills

Key Requirements

  • High school diploma or GED
  • 2+ years in customer service or call center
  • US work authorization required (implied by E-Verify/EOE text)

Work Rights

Not specified

Tailored Resume

Cover Letter