High-end Business Professional

Chanel (Australia) Pty Ltd

8+ years crm or luxury retail experience
Strong business analytics skills
Understanding of brand dna
The role focuses on creating a unique high-end client experience before, during, and after sales both inside and outside the boutique

Job Summary

  • The role focuses on creating a unique high-end client experience before, during, and after sales both inside and outside the boutique.
  • Responsibilities include analyzing KPIs for the high-end segment, organizing exclusive presentations, and overseeing invoicing for local events.
  • The candidate will contribute to recruitment strategies, coach retail teams, and gather market insights to enhance client intelligence.

Matching Summary

The role focuses on creating a unique high-end client experience before, during, and after sales both inside and outside the boutique.

Skills & Requirements

Must-have

  • 8+ years CRM or luxury retail experience
  • Strong business analytics skills
  • Understanding of brand DNA
  • Client profiling and engagement strategies
  • Event organization and logistics

Nice-to-have

  • Experience in merchandising luxury goods
  • International or multicultural environment experience
  • Proactive and reactive work dynamics
  • Self-motivated and independent worker
  • Previous learning and development experience

Key Requirements

  • University graduate degree required
  • 8+ years working experience in CRM/Retail/L&D
  • Experience in luxury field preferred

Work Rights

Not specified

Tailored Resume

Cover Letter