Orders Application Advisor

Healthtech Inc

Us
Ehr application module certification
Expert-level troubleshooting
System build and testing
The Epic Application Management Application Advisor provides expert EHR design, build, testing and advanced troubleshooting services for Nordic clients while overseeing customer engagements and mentoring other Managed Services team members

Job Summary

  • The Epic Application Management Application Advisor provides expert EHR design, build, testing and advanced troubleshooting services for Nordic clients while overseeing customer engagements and mentoring other Managed Services team members.
  • They will be responsible for performing expert-level troubleshooting and problem-solving to ensure the integrity, integration, and stability of EHR applications for Nordic’s complex customers.
  • Providing outstanding customer service by anticipating and meeting shifting customer needs, delivering high quality support, and valuing and building relationships with customer IT and operations staff.

Matching Summary

The Epic Application Management Application Advisor provides expert EHR design, build, testing and advanced troubleshooting services for Nordic clients while overseeing customer engagements and mentoring other Managed Services team members.

Skills & Requirements

Must-have

  • EHR application module certification
  • expert-level troubleshooting
  • system build and testing
  • customer service
  • ticketing systems
  • change control policies

Nice-to-have

  • ITIL processes knowledge
  • management experience
  • project management experience
  • systems implementations experience
  • sound judgment

Key Requirements

  • Post-secondary education or equivalent experience
  • 3+ years of experience implementing, training, or supporting EHR modules
  • Certification in one or more EHR application module(s)

Work Rights

Not specified

Tailored Resume

Cover Letter