User Experience Researcher

CIBC

Toronto, ON, Canada
Not specified; competitive salary mentioned; incen...
Hybrid
1-2 years of ux research experience
Qualitative and quantitative research methods
Survey design and statistical analysis
This role involves collaborating with UX designers, product owners, and strategists to enhance the user experience of CIBC's digital properties

Job Summary

  • This role involves collaborating with UX designers, product owners, and strategists to enhance the user experience of CIBC's digital properties.
  • Candidates will perform a variety of research methods including one-on-one interviews, surveys, and usability testing to generate actionable insights.
  • CIBC offers a hybrid work arrangement allowing employees to spend 1-3 days per week on-site while working remotely for the remaining days.

Matching Summary

This role involves collaborating with UX designers, product owners, and strategists to enhance the user experience of CIBC's digital properties.

Salary

Not specified; Competitive salary mentioned; Incentive pay and benefits program included

Skills & Requirements

Must-have

  • 1-2 years of UX research experience
  • Qualitative and quantitative research methods
  • Survey design and statistical analysis
  • User interviews and usability testing
  • Strong verbal and written communication skills

Nice-to-have

  • Experience with UserTesting or UserZoom platforms
  • Knowledge of Figma or Figjam tools
  • Ability to identify process improvements
  • Collaboration in an inclusive team environment
  • Experience with analytics analysis

Key Requirements

  • Degree in Human-Computer Interaction, Psychology, Sociology, Cognitive Science, Information Studies, Anthropology, or related field
  • 1 to 2 years of work experience in survey design and research methods
  • Legal eligibility to work in Canada

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter