Senior Application Support Analyst

LCBO

Toronto, Canada
Base: $74,671.00 - $130,424; bonus/equity: not spe...
Onsite
5 years enterprise application support experience
Java and .net application models knowledge
Ci/cd pipeline implementation with jenkins
This onsite role offers exposure to multiple platforms including custom in-house solutions, third-party applications, and SaaS cloud environments

Job Summary

  • This onsite role offers exposure to multiple platforms including custom in-house solutions, third-party applications, and SaaS cloud environments.
  • The position involves providing 24x7 rotational on-call support and conducting root cause analysis for all critical severity level 1 and 2 issues.
  • Candidates will participate in a cloud-based transformation while implementing CI/CD pipelines using Jenkins, JIRA, and Bitbucket to support Agile delivery.

Matching Summary

This onsite role offers exposure to multiple platforms including custom in-house solutions, third-party applications, and SaaS cloud environments.

Salary

Base: $74,671.00 - $130,424; Bonus/Equity: Not specified; Benefits: Defined Benefit Pension, Employee & Family Assistance Program, Workperks discounts

Skills & Requirements

Must-have

  • 5 years enterprise application support experience
  • Java and .NET application models knowledge
  • CI/CD pipeline implementation with Jenkins
  • Root cause analysis for critical issues
  • 24x7 rotational on-call production support
  • Monitoring tools like Elastic Search and Grafana

Nice-to-have

  • Experience with Pega, Kafka, and Magento technologies
  • Knowledge of JavaScript frameworks like Jquery and DOJO
  • Familiarity with Adobe eCommerce Platform and MuleSoft
  • Understanding of RabbitMQ, Redis, and Fastly
  • Participation in Agile delivery processes

Key Requirements

  • Bachelor's degree in IT, Computer Science, or Engineering
  • 5 years of experience supporting enterprise level applications
  • Contract role duration until December 2026

Work Rights

Not specified

Tailored Resume

Cover Letter