You will be directly interacting with assigned customers, addressing inquiries, resolving issues, and ensuring customer satisfaction through phone and email communication
Job Summary
You will be directly interacting with assigned customers, addressing inquiries, resolving issues, and ensuring customer satisfaction through phone and email communication.
The role supports order processing, customer records, consignment or service shipment paperwork, and escalates complex issues as needed while maintaining professional communication.
The company fosters a culture where everyone is empowered to be their best and is committed to making a positive impact on the world.
Matching Summary
You will be directly interacting with assigned customers, addressing inquiries, resolving issues, and ensuring customer satisfaction through phone and email communication.
Skills & Requirements
Must-have
Customer inquiry response
Order processing and transaction handling
Maintaining customer records
Processing consignment and shipment paperwork
Attention to detail and quality checks
Use of Microsoft programs
Ability to work in office and plant floor environments
Nice-to-have
Good communication skills
Teamwork and effective communication
Maintaining clean and safe work environment
Good attendance
Ability to understand measurements and blueprint drawings
Key Requirements
High School Diploma or GED preferred
3 to 6 months related experience preferred
Knowledge of appropriate software
Good communication skills with supervisors and management