Hardware Fleet Operations Specialist

Sony Interactive Entertainment

Aliso Viejo, CA, United States
**
2-3 years linux system experience
Terminal-based troubleshooting skills
Ticketing system familiarity jira servicenow
** Sony Interactive Entertainment is seeking a Hardware Fleet Operations Specialist in Aliso Viejo, CA, who will focus on troubleshooting Linux-based systems, managing hardware lifecycles, and improving operational documentation. The ideal candidate should have experience in technical support and a strong understanding of Linux environments. **

Job Summary

  • The role focuses on Linux terminal-based troubleshooting beyond documented workflows to support a global cloud gaming footprint.
  • Candidates will partner with engineering groups to transition operational support work and improve documentation and runbooks.
  • This hybrid position is based in Aliso Viejo, CA, and involves building lightweight scripts to reduce manual effort.

Matching Summary

Match Score: 75

** Sony Interactive Entertainment is seeking a Hardware Fleet Operations Specialist in Aliso Viejo, CA, who will focus on troubleshooting Linux-based systems, managing hardware lifecycles, and improving operational documentation. The ideal candidate should have experience in technical support and a strong understanding of Linux environments. **

Skills & Requirements

Must-have

  • 2-3 years Linux system experience
  • Terminal-based troubleshooting skills
  • Ticketing system familiarity Jira ServiceNow
  • Runbook and documentation maintenance

Nice-to-have

  • Lightweight scripting or automation skills
  • Strong written communication abilities
  • Experience with engineering team collaboration

Key Requirements

  • 2-3 years hands-on Linux support experience
  • Prior technical support or IT service delivery role
  • Contract / Contingent Worker status for 12 months

Work Rights

Not specified

Tailored Resume

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