People & Culture Professional - Enterprise Services

Hughes

Hr operations process execution
Service delivery metrics management
Process improvements and standardization
Responsible for the successful execution of one or more HR Operations process(s) and manage service delivery metrics

Job Summary

  • Responsible for the successful execution of one or more HR Operations process(s) and manage service delivery metrics.
  • Foster a culture of customer service excellence and continuous process improvement by providing “Best in Class” customer service and advise on complex questions/requests.
  • We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Matching Summary

Responsible for the successful execution of one or more HR Operations process(s) and manage service delivery metrics.

Skills & Requirements

Must-have

  • HR Operations process execution
  • Service delivery metrics management
  • Process improvements and standardization
  • Customer service excellence
  • Compliance with legal and policy requirements
  • Stakeholder relationship development
  • Arabic language proficiency

Nice-to-have

  • Continuous process improvement passion
  • Proactive communication skills
  • Interpersonal skills
  • Independent and team work motivation

Key Requirements

  • Bachelor’s degree in Human Resources Management
  • Minimum of 2 years of experience in HR Operations, Benefits
  • Prior professional work experience dealing with government agencies
  • Strong written and verbal communication skills
  • Fluency in French and English
  • Working proficiency in Arabic
  • Proficiency in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter