Showroom Customer Service Representative

Ferguson PLC

Lakewood, NJ, United States
Base: $50,000-$55,000 annually; bonus/equity: comm...
Customer service experience
Knowledge of plumbing fixtures
Order processing and quotations
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable

Job Summary

  • Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
  • The role involves assisting customers on the showroom floor, supporting sales consultants, and ensuring timely quotations and accurate order processing.
  • Ferguson offers a holistic benefits package including health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, and inclusive family benefits.

Matching Summary

Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.

Salary

Base: $50,000-$55,000 annually; Bonus/Equity: Commission eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, family benefits

Skills & Requirements

Must-have

  • Customer service experience
  • Knowledge of plumbing fixtures
  • Order processing and quotations
  • Excellent communication skills
  • Time management and organizational skills
  • Ability to multi-task
  • General digital literacy

Nice-to-have

  • Passion for customer service
  • Ability to learn quickly
  • Results oriented
  • Team environment
  • Ambition to succeed
  • Relationship building

Key Requirements

  • 1-3 years customer service experience preferred
  • Knowledge of plumbing fixtures, lighting, and appliances preferred
  • Commission eligible role

Work Rights

Not specified

Tailored Resume

Cover Letter