Philips UK is seeking a Resource Planner (Sachbearbeiter*in) to join their Customer Care Team in Hamburg, Germany. The role involves coordinating customer requests, managing service schedules, and ensuring effective communication with customers and field service engineers
Job Summary
As part of the Customer Care Team, you will handle customer-oriented short-term orders for customers in the Middle South region.
Your tasks include order-related scheduling in close coordination with the customer and the respective Field Service Engineer, considering economic and product-specific aspects.
You will be the first point of contact for customer escalations and proactively inform customers about order status.
Matching Summary
Match Score: 85
Philips UK is seeking a Resource Planner (Sachbearbeiter*in) to join their Customer Care Team in Hamburg, Germany. The role involves coordinating customer requests, managing service schedules, and ensuring effective communication with customers and field service engineers.