CACI is seeking a Senior Technician to establish a centralized Secret Internet Protocol Router Network customer support capability for the Department of the Air Force
Job Summary
CACI is seeking a Senior Technician to establish a centralized Secret Internet Protocol Router Network customer support capability for the Department of the Air Force.
The role involves diagnosing complex technical issues, utilizing ServiceNow for incident tracking, and documenting solutions to enhance service desk efficiency.
Operations are conducted 24/7 at Tinker AFB with potential for hybrid work off-base in Oklahoma City, offering competitive benefits and flexible scheduling.
Matching Summary
CACI is seeking a Senior Technician to establish a centralized Secret Internet Protocol Router Network customer support capability for the Department of the Air Force.
Salary
Minimum hourly wage: $20.26; Pay meets SCA requirements; Comprehensive benefits including healthcare and retirement included
Skills & Requirements
Must-have
Secret Clearance required
ServiceNow ticketing system proficiency
Complex technical issue diagnosis
Remote access tool usage
24/7 shift flexibility
Nice-to-have
Experience in classified environments
Cross-training team members
Knowledge of BeyondTrust or TeamViewer
Hybrid work capability
Strong collaborative communication skills
Key Requirements
DoD Secret Clearance required
2-6 years technical experience
CompTIA Security+ certification within 6 months
Bachelor's degree or equivalent experience
Work Rights
Must have US citizenship (implied by DoD clearance requirement)