Customer Service Representative – Insurance Claims & Benefits Support

Insurance Administrative Solutions

Clearwater, FL, US
Hybrid
High school diploma or ged equivalent
Strong phone contact handling skills
Active listening and communication skills
The role involves interpreting contract benefits accurately for policyholders, agents, and providers while maintaining a clear audit trail in the imaging system

Job Summary

  • The role involves interpreting contract benefits accurately for policyholders, agents, and providers while maintaining a clear audit trail in the imaging system.
  • Employees will actively participate in cross-training sessions to maximize team efficiency and ensure service standards are met or exceeded.
  • The company offers a competitive compensation package including medical/dental/vision insurance, 401(k), paid holidays, and PTO.

Matching Summary

The role involves interpreting contract benefits accurately for policyholders, agents, and providers while maintaining a clear audit trail in the imaging system.

Skills & Requirements

Must-have

  • High school diploma or GED equivalent
  • Strong phone contact handling skills
  • Active listening and communication skills
  • Familiarity with Microsoft Office products
  • Ability to multi-task and prioritize tasks

Nice-to-have

  • Prior call center experience preferred
  • Insurance background preferred
  • Agent license with no active appointments
  • Adaptability to different types of people
  • Positive and professional approach

Key Requirements

  • High school diploma or GED
  • 0-2 years customer support experience
  • Reliable transportation required

Work Rights

Not specified

Tailored Resume

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