It Service Management Support

Accenture Federal Services

Suitland, MD, United States
$107,300—$130,100 usd py
On-site
It service delivery
User and customer support
Application navigation assistance
Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support and ensure IT services meet business needs. Ideal candidates should possess a minimum of three years of relevant experience and an active TS/SCI security clearance

Job Summary

  • Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support to AFS people and remote support around the US.
  • Responsibilities include identifying and documenting system requirements, managing page content audits, and providing basic user support and troubleshooting.
  • The role requires a minimum of 3 years of experience in content management, military experience, or user support in intelligence, cyber, or application support areas.

Matching Summary

Match Score: 85

Accenture Federal Services is seeking an IT Service Management Coordinator to provide technical support and ensure IT services meet business needs. Ideal candidates should possess a minimum of three years of relevant experience and an active TS/SCI security clearance.

Salary

$107,300—$130,100 USD

Skills & Requirements

Must-have

  • IT service delivery
  • user and customer support
  • application navigation assistance
  • content management support
  • technical support

Nice-to-have

  • detail oriented
  • conversing with client leadership
  • data analytics experience

Key Requirements

  • Minimum 3 years of experience
  • Active TS/SCI clearance

Work Rights

Active TS/SCI clearance

Tailored Resume

Cover Letter