Training & Adoption Manager

Workatwamz

It training delivery
Stakeholder management
Itil foundation level training
The Training & adoption lead is responsible for ensuring effective awareness, adoption, and utilization of IT tools, services, and processes across the organization

Job Summary

  • The Training & adoption lead is responsible for ensuring effective awareness, adoption, and utilization of IT tools, services, and processes across the organization.
  • This role combines strategic best practice adoption with hands-on training delivery to maximize business productivity and return on investment.
  • The position fosters a culture of continuous improvement, learning, and innovation within the organization.

Matching Summary

The Training & adoption lead is responsible for ensuring effective awareness, adoption, and utilization of IT tools, services, and processes across the organization.

Skills & Requirements

Must-have

  • IT training delivery
  • Stakeholder management
  • ITIL Foundation Level training
  • Service Management expertise
  • Change leadership in customer-facing environment
  • Collaboration and social tools awareness

Nice-to-have

  • Business acumen in bio/pharma
  • Multinational team collaboration
  • Improvement program management
  • Excellent English communication

Key Requirements

  • ITIL Foundation Level certification
  • Experience in Service Management
  • Bachelor's Degree preferred
  • Experience leading training programs
  • English language proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter