Services Management System Specialist

482

Unknown, North Carolina, US
Base: $43,267.00 - $75,718.00; bonus/equity: not s...
Hybrid
Troubleshoot user reported issues in sms
Identify patterns in user challenges
Share best practices and shortcuts
The role involves building user confidence and improving data quality within the virtual Salesforce platform known as SMS

Job Summary

  • The role involves building user confidence and improving data quality within the virtual Salesforce platform known as SMS.
  • Employees will serve as a liaison between staff and the SMS team to ensure clear communication about updates and maintenance.
  • The position offers comprehensive benefits including health insurance, retirement plans, and paid parental leave.

Matching Summary

The role involves building user confidence and improving data quality within the virtual Salesforce platform known as SMS.

Salary

Base: $43,267.00 - $75,718.00; Bonus/Equity: Not specified; Benefits: Health insurance, retirement plans, NCFlex program

Skills & Requirements

Must-have

  • Troubleshoot user reported issues in SMS
  • Identify patterns in user challenges
  • Share best practices and shortcuts
  • Serve as liaison between users and team
  • Support development of group trainings

Nice-to-have

  • Experience with Salesforce online platforms
  • Experience with SMS training delivery
  • Problem solving skills
  • Ability to travel
  • Ability to work weekends if needed

Key Requirements

  • Bachelor's degree from appropriately accredited institution
  • One year of experience related to area of assignment
  • Equivalent combination of training and experience

Work Rights

Not specified

Tailored Resume

Cover Letter