The Global Service & Support Manager China is the primary interface between local Chinese service agents, customers, and the Global Service & Support (GSS) department
Job Summary
The Global Service & Support Manager China is the primary interface between local Chinese service agents, customers, and the Global Service & Support (GSS) department.
The role encompasses full responsibility for technical support and spare parts coordination for the China market, ensuring seamless communication and collaboration with the Norway office.
Achieve established order entry and sales targets for the GSS department by effectively coordinating technical support and spare parts activities in the China market.
Matching Summary
The Global Service & Support Manager China is the primary interface between local Chinese service agents, customers, and the Global Service & Support (GSS) department.
Skills & Requirements
Must-have
Technical support for Chinese customers
Spare parts coordination and sales
Liaison between China and GSS
Compliance with company policies
Marine aftermarket sales experience
Nice-to-have
Outgoing and structured approach
Holistic view of operations
High working capacity
Self-motivation
Ability to work independently
Key Requirements
Proven ability to build and sustain customer relationships
In-depth knowledge of nitrogen (N₂) products
Technical and business degree preferred
Excellent communication skills in English
Proficiency in Mandarin Chinese is highly desirable