Customer Service Representative

Destination Pet

Shrewsbury, MA, United States
Base: $16-$18.00ph doe; bonus/equity: tips; benefi...
On-site
Customer service experience
Pet parent interaction
Answering phones
Destination Pet is seeking a Customer Service Representative to join their team in Shrewsbury, MA. The role focuses on providing exceptional service to pet owners and involves tasks such as managing check-ins, answering calls, and ensuring a welcoming environment for both clients and their pets

Job Summary

  • Welcome pet parents and their furry VIPs like they just walked into a 5-star resort.
  • Answer phones with a smile in your voice and multi-task like a pro.
  • Handle cash, cards, and balance the end-of-day cash drawer like the organized rockstar you are.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative to join their team in Shrewsbury, MA. The role focuses on providing exceptional service to pet owners and involves tasks such as managing check-ins, answering calls, and ensuring a welcoming environment for both clients and their pets.

Salary

Base: $16-$18.00/hour DOE; Bonus/Equity: tips; Benefits: Not specified

Skills & Requirements

Must-have

  • customer service experience
  • pet parent interaction
  • answering phones
  • handling complaints
  • maintaining lobby cleanliness

Nice-to-have

  • fluent in human and hound
  • concierge skills
  • chaos coordinator
  • organized rockstar

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required

Work Rights

Not specified

Tailored Resume

Cover Letter