Assistant Director For It Support

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $67,909; bonus/equity: not specified; benefi...
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It support operations
Troubleshooting complex issues
Microsoft intune and active directory
** The University of Arkansas in Fayetteville is seeking an Assistant Director for IT Support to manage IT services within the Division of Student Affairs. The role entails ensuring the delivery of high-quality IT support, managing IT assets, and providing hands-on troubleshooting when needed. **

Job Summary

  • The Assistant Director for IT Support provides day-to-day management of the division’s IT support, ensuring high-quality, reliable, and customer-focused IT support.
  • This role involves hands-on assistance with complex troubleshooting, deployments, and service escalations, as well as managing the division's IT asset lifecycle.
  • The University of Arkansas offers a vibrant work environment and a comprehensive benefits package including health, dental, life and disability insurance, tuition waivers, and retirement programs.

Matching Summary

Match Score: 75

** The University of Arkansas in Fayetteville is seeking an Assistant Director for IT Support to manage IT services within the Division of Student Affairs. The role entails ensuring the delivery of high-quality IT support, managing IT assets, and providing hands-on troubleshooting when needed. **

Salary

Base: $67,909; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • IT support operations
  • troubleshooting complex issues
  • Microsoft Intune and Active Directory
  • asset lifecycle management
  • customer-focused IT support

Nice-to-have

  • higher education environment
  • ITIL framework familiarity
  • team leadership skills
  • translating technical jargon

Key Requirements

  • Bachelor's degree in IT or related field OR 4 years of IT Support management experience
  • Proof of legal authority to work in the US

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter