Customer Success Business Partner (financial Planning & Analysis - Fp&a)
Anaplan
Gurgaon, India
On-site
7+ years customer-facing experience
Financial planning & analysis expertise
Enterprise performance management knowledge
This role operates as a strategic advisor helping enterprise customers leverage Anaplan's platform and AI capabilities to drive measurable business outcomes
Job Summary
This role operates as a strategic advisor helping enterprise customers leverage Anaplan's platform and AI capabilities to drive measurable business outcomes.
The successful candidate will manage the end-to-end lifecycle including onboarding, implementation, adoption, renewals, and expansion while maximizing customer ROI.
You will establish trusted relationships with C-suite executives to align on strategic priorities and influence investment decisions through outcome-driven Executive Business Reviews.
Matching Summary
This role operates as a strategic advisor helping enterprise customers leverage Anaplan's platform and AI capabilities to drive measurable business outcomes.
Skills & Requirements
Must-have
7+ years customer-facing experience
Financial Planning & Analysis expertise
Enterprise Performance Management knowledge
Anaplan or OneStream implementation experience
C-suite executive relationship management
Value-based selling and renewal strategy
Nice-to-have
CA or MBA qualification preferred
Strong communication and presentation skills
Consultative and value-oriented approach
Experience with AI transformation initiatives
Ability to drive self-sufficiency and governance
Key Requirements
Bachelor's degree in business, finance, marketing, operations, or supply chain
7+ years of work experience in customer success, presales, or management consulting
Deep subject matter expertise in FP&A and EPM spaces
Hands-on experience with FP&A planning products like Anaplan, OneStream, Oracle EPM, or SAP BPC/SAC