Customer Experience Lead (hk, Macau & Sg) - Subang
Rentokil Initial Australia
Shah Alam, Malaysia
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High-impact verbal interaction
Extract actionable customer insights
Independent, inquisitive intelligence operative
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Rentokil Initial Australia is seeking a Customer Experience Lead based in Shah Alam, Malaysia, to enhance customer interactions across Hong Kong, Macau, and Singapore. The role requires strong communication skills, a customer-first mindset, and the ability to gather actionable insights through direct customer feedback.
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Job Summary
Play a key role as an independent, inquisitive intelligence operative who extracts actionable customer insights through high-impact verbal interaction.
Call customers who have stopped using services or turned down a quote to find out the real reason why, moving past simple 'tick-box' answers.
We offer a competitive package designed to support your wellbeing and career growth, including attractive remuneration, comprehensive insurance plans, and training & development.
Matching Summary
Match Score: 75
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Rentokil Initial Australia is seeking a Customer Experience Lead based in Shah Alam, Malaysia, to enhance customer interactions across Hong Kong, Macau, and Singapore. The role requires strong communication skills, a customer-first mindset, and the ability to gather actionable insights through direct customer feedback.
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