Job Summary

• The Senior Finance Manager – Customer Care provides hands-on financial support to the Finance Director, Customer, with a strong focus on monthly performance reporting, insights, and governance.
• The role is responsible for delivering clear financial analysis to support decision-making across Service& Repair Operations, including assessment of business cases related to warranty, service models, and operational governance.
• Organize and deliver accurate, timely reporting for the Chief Customer Officer, senior leadership, and the wider business.

Matching Summary

Skills & Requirements

Key Requirements

• Qualified accountant or finance professional
• Strong experience in management reporting
• Deep experience with month-close processes
• Advanced business case assessment skills

Work Rights