Care Manager – Patient Support Call Center -remote

IQVIA UK

Base: $22.00 - $23.00 ph; bonus/equity: not specif...
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High school diploma or equivalent
One year medical billing experience
30+ wpm typing speed
** IQVIA UK is seeking a Care Manager for a remote position focused on patient support within a call center environment. The role involves handling insurance verification, benefit investigations, and assisting patients with copay assistance, requiring strong communication and organizational skills. **

Job Summary

  • Care Managers contact insurance companies to obtain eligibility information and perform benefit investigations.
  • The role involves assisting patients with enrollment in manufacturer and non-profit copay assistance programs.
  • Employees must maintain strict professionalism while adhering to HIPAA guidelines and program KPIs.

Matching Summary

Match Score: 75

** IQVIA UK is seeking a Care Manager for a remote position focused on patient support within a call center environment. The role involves handling insurance verification, benefit investigations, and assisting patients with copay assistance, requiring strong communication and organizational skills. **

Salary

Base: $22.00 - $23.00 per hour; Bonus/Equity: Not specified; Benefits: Health and welfare plans mentioned

Skills & Requirements

Must-have

  • High School Diploma or equivalent
  • One year medical billing experience
  • 30+ WPM typing speed
  • Microsoft Office Suite proficiency
  • HIPAA compliance adherence
  • Private workspace for remote work

Nice-to-have

  • Bilingual Spanish-English skills
  • Previous Patient Support Hub experience
  • Healthcare customer service background
  • Some college education
  • Team collaboration in virtual environment

Key Requirements

  • Minimum one year medical billing experience
  • High School Diploma or equivalent
  • Minimum three months data entry experience
  • Reside in country where job is posted

Work Rights

Must reside in country where the job is posted

Tailored Resume

Cover Letter