Library Access Services Specialist

University of Richmond

Richmond, VA, US
Base: $18.34 to $24.30 ph; bonus/equity: not speci...
Full-time; variable schedule, sunday through saturday, between 6:30 am - 12:00 am
Supervise up to 30 student employees
Troubleshoot computer hardware and software
Handle cash receipts and financial transactions
The University of Richmond is seeking a Library Access Services Specialist to enhance user support and manage library operations, ensuring safety and accessibility of resources. The role involves supervising student staff, providing technical assistance, and facilitating library services in a collaborative environment

Job Summary

  • The Access Services Specialist plays a pivotal role in delivering exceptional user support while ensuring the safety and security of users, materials, and facilities.
  • This position involves supervising up to 30 student employees, providing training on desk operations, technology troubleshooting, and customer service expectations.
  • The role requires working varied hours between 6:30 am and 1:00 am seven days per week, including evening building checks and floor monitor duties.

Matching Summary

Match Score: 85

The University of Richmond is seeking a Library Access Services Specialist to enhance user support and manage library operations, ensuring safety and accessibility of resources. The role involves supervising student staff, providing technical assistance, and facilitating library services in a collaborative environment.

Salary

Base: $18.34 to $24.30 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Supervise up to 30 student employees
  • Troubleshoot computer hardware and software
  • Handle cash receipts and financial transactions
  • Knowledge of integrated library systems
  • Physical ability to lift 25 pounds

Nice-to-have

  • Familiarity with HTML, XML, and Oracle
  • Project management or process improvement experience
  • Experience with digital signage and social media
  • Creative approach to diversity and inclusion
  • Instructional programming delivery skills

Key Requirements

  • Bachelor's degree preferred or Associate degree with 2-3 years experience
  • Two to three years of related library or customer service experience
  • Prior supervisory or team leadership experience desired

Work Rights

Not specified

Tailored Resume

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