Customer Care Representative

Connect Hearing

North Vancouver, Canada
$20–$23ph; monthly bonus; extended health benefits...
On-site
Exceptional customer service skills
Scheduling appointments
Managing client accounts
Connect Hearing is seeking a Customer Care Representative for their North Vancouver clinic, emphasizing exceptional customer service in a fast-paced environment. The role involves managing client accounts, scheduling appointments, and assisting with minor device repairs, while offering competitive benefits and opportunities for professional growth

Job Summary

  • Connect Hearing Canada is a strong network of hearing care clinics, part of the Sonova family, dedicated to transforming clients' hearing health.
  • A day in the life involves providing exceptional customer service, scheduling appointments, managing client accounts, and assisting with insurance billing and minor device repairs.
  • The role offers an hourly wage of $20–$23, extended health benefits from day one, 3 weeks vacation, personal time, birthday off, and eligibility for monthly bonuses.

Matching Summary

Match Score: 85

Connect Hearing is seeking a Customer Care Representative for their North Vancouver clinic, emphasizing exceptional customer service in a fast-paced environment. The role involves managing client accounts, scheduling appointments, and assisting with minor device repairs, while offering competitive benefits and opportunities for professional growth.

Salary

$20–$23/hour; Monthly Bonus; Extended Health Benefits Package

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Scheduling appointments
  • Managing client accounts
  • Third-party billing operations

Nice-to-have

  • Passionate about helping others
  • Can-Do attitude
  • Love to learn
  • Passionate about growing knowledge

Key Requirements

  • Experience reconciling accounts receivable
  • Willingness to learn

Work Rights

Not specified

Tailored Resume

Cover Letter