Technical Support Engineer (remote, Bra)

CrowdStrike UK

Remote, Brazil
Hybrid
Customer support experience
Technical support experience
Windows environment knowledge
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations

Job Summary

  • As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations.
  • The Technical Support Engineer will provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the CrowdStrike service.
  • CrowdStrike offers market leader compensation and equity awards, comprehensive wellness programs, competitive vacation and holidays, and professional development opportunities.

Matching Summary

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations.

Skills & Requirements

Must-have

  • Customer support experience
  • Technical support experience
  • Windows environment knowledge
  • Troubleshooting operating systems
  • Troubleshooting network issues
  • Excellent communication skills

Nice-to-have

  • Passion for technology
  • Creative thinking
  • Advocating for customer success
  • Fast-paced environment
  • Learning new technologies quickly

Key Requirements

  • 3+ years customer facing role
  • Windows Service and Workstation knowledge
  • Ability to work independently
  • Professional fluency English

Work Rights

Not specified

Tailored Resume

Cover Letter