Night Concierge

Greystar Australia Property Manager

Multiple Locations, Australia
24/7 resident experience
Exceptional customer service
Safety and cleanliness standards
Ensures a smooth transition from day to night community operations through contributing to an exceptional 24/7 resident experience, delivering outstanding customer service, whilst maintaining the highest standards of safety and cleanliness within the community

Job Summary

  • Ensures a smooth transition from day to night community operations through contributing to an exceptional 24/7 resident experience, delivering outstanding customer service, whilst maintaining the highest standards of safety and cleanliness within the community.
  • Provides reception, administration, and exceptional customer service and safety support (including key management and handling lock outs).
  • Ensures a safe and secure environment at all times, responding to and attending safety and basic maintenance related calls.

Matching Summary

Ensures a smooth transition from day to night community operations through contributing to an exceptional 24/7 resident experience, delivering outstanding customer service, whilst maintaining the highest standards of safety and cleanliness within the community.

Skills & Requirements

Must-have

  • 24/7 resident experience
  • exceptional customer service
  • safety and cleanliness standards
  • reception and administration support
  • handling lock outs
  • responding to booking enquiries
  • managing common amenity areas
  • basic maintenance issue resolution

Nice-to-have

  • smooth running of social events
  • resident retention
  • positive community relationships
  • flexible approach to work

Key Requirements

  • Requires authorization to work in Australia
  • Must be able to work night shifts

Work Rights

Requires authorization to work in Australia

Tailored Resume

Cover Letter