8+ years enterprise software application development
8+ years salesforce troubleshooting experience
2+ years ai/ml integration or salesforce ai products
The role involves leading the digital transformation from traditional support to autonomous operations using AI-enabled agents
Job Summary
The role involves leading the digital transformation from traditional support to autonomous operations using AI-enabled agents.
Candidates must possess deep expertise in troubleshooting technical issues across the Salesforce platform including application, database, network, and integration layers.
Workday offers a flexible work approach requiring at least 50% time in-office or field while providing competitive compensation and stock grants.
Matching Summary
The role involves leading the digital transformation from traditional support to autonomous operations using AI-enabled agents.
Salary
Base: $155,900 - $233,900 USD; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described as available
Skills & Requirements
Must-have
8+ years enterprise software application development
8+ years Salesforce troubleshooting experience
2+ years AI/ML integration or Salesforce AI products
Deep understanding of Salesforce Data Cloud
Debugging LLM-based applications with MuleSoft
Nice-to-have
Knowledge of IT service management tools
Familiarity with RAG patterns in Salesforce
Ability to rapidly prototype AI features
Experience with Einstein Trust Layer security
Strong mentorship and documentation skills
Key Requirements
Bachelor's degree in Computer Science or related field
8+ years in Enterprise Software Application Development