It Support Engineer I, Ops Tech Solutions (ots)

Amazon

NC, United States
On-site
Network engineering and troubleshooting
Data cabling and systems administration
Ensuring infrastructure availability
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area

Job Summary

  • As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area.
  • Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave.
  • We are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).

Matching Summary

As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area.

Skills & Requirements

Must-have

  • Network engineering and troubleshooting
  • Data cabling and systems administration
  • Ensuring infrastructure availability
  • Troubleshoot and solve straightforward problems
  • Moving up to 49lbs

Nice-to-have

  • Self-motivated individuals
  • Foster solutions to hurdles
  • Take ownership for what we do
  • Deviate from standard practice

Key Requirements

  • Requires ability to determine when to deviate from standard practice
  • Requires ability to troubleshoot problems without defined SOPs
  • Requires ability to move up to 49lbs
  • Requires ability to stand and walk during shifts up to 12 hours
  • Requires ability to travel within local or regional area

Work Rights

Not specified

Tailored Resume

Cover Letter