Call Center Agent

SCR Medical Transportation

Chicago, IL, United States
Base: $17.00ph, $17.50 after training; bonus/equit...
On-site
Answer reservation calls within three rings
Provide trip status updates
Handle lost and found calls
SCR Medical Transportation is hiring for onsite PM shifts at $17.00/hour, $17.50 after training

Job Summary

  • SCR Medical Transportation is hiring for onsite PM shifts at $17.00/hour, $17.50 after training.
  • The Customer Service Representative will provide excellent customer service and accurate information in a timely manner.
  • Key performance indicators include call answer time, talk time, attendance, and call volume per hour.

Matching Summary

SCR Medical Transportation is hiring for onsite PM shifts at $17.00/hour, $17.50 after training.

Salary

Base: $17.00/hour, $17.50 after training; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Answer reservation calls within three rings
  • Provide trip status updates
  • Handle Lost and Found calls
  • Communicate issues to management
  • High quality customer service for ADA individuals

Nice-to-have

  • Empathy and desire to help
  • Participate in re-training sessions

Key Requirements

  • One year work experience
  • High School Diploma

Work Rights

Not specified

Tailored Resume

Cover Letter