Competitive salary; 401k with employer match; disc...
On-site
4+ years technical account management experience
Saas solution deployment and configuration
Windows os and networking expertise
This role serves as the primary point of contact for law enforcement agencies, ensuring Axon's software solutions are effectively deployed and utilized
Job Summary
This role serves as the primary point of contact for law enforcement agencies, ensuring Axon's software solutions are effectively deployed and utilized.
Candidates must be willing to travel 80% of the time to agency locations across the US to provide onsite support and training.
The position requires passing a Criminal Justice Information Services (CJIS) background check to handle confidential and sensitive information.
Matching Summary
This role serves as the primary point of contact for law enforcement agencies, ensuring Axon's software solutions are effectively deployed and utilized.
Salary
Competitive salary; 401k with employer match; Discretionary paid time off
Skills & Requirements
Must-have
4+ years technical account management experience
SaaS solution deployment and configuration
Windows OS and networking expertise
Microsoft Power BI and SQL Server skills
80% travel to customer locations
CJIS background check clearance
Nice-to-have
Public safety or law enforcement sector experience
Familiarity with RMS and CAD systems
ITIL, Microsoft, or Cisco certifications
Splunk and JIRA troubleshooting tools
Change management process guidance
Key Requirements
Bachelor's degree in business administration or computer science
4+ years in technical account management or similar role
Must pass CJIS background check
Experience with SaaS deployment and troubleshooting