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Live Nation Entertainment is seeking a Ticket Agent for their Cleveland location, responsible for providing exceptional guest services, handling ticket sales, and maintaining customer relations. The role requires strong communication skills and a positive attitude, with a focus on teamwork in a fast-paced environment.
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Job Summary
Live Nation Entertainment is the world’s leading live entertainment company with a fun and upbeat work culture offering perks like free concert tickets and progressive benefits.
The role involves cash handling, customer service, ticket sales, upselling ancillary products, and troubleshooting ticketing issues at the box office.
Live Nation is committed to diversity, inclusion, and equal employment opportunity, providing reasonable accommodations and encouraging applicants from all backgrounds.
Matching Summary
Match Score: 75
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Live Nation Entertainment is seeking a Ticket Agent for their Cleveland location, responsible for providing exceptional guest services, handling ticket sales, and maintaining customer relations. The role requires strong communication skills and a positive attitude, with a focus on teamwork in a fast-paced environment.
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Skills & Requirements
Must-have
Cash handling and bank procedures
Customer service in person and phone
Ticketing program operation
Guest relations and phone etiquette
Ability to work flexible schedule
Ability to stand for extended periods
Nice-to-have
Positive attitude and teamwork
Knowledge of booked talent and entertainment
Experience with Windows based PC programs
Dog-friendly office culture
Progressive benefits like student loan reimbursement
Key Requirements
Work authorization without employer sponsorship
Entry level knowledge of computer operations and POS systems